Privacy Policy

AI Global Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Our operations are centered on data protection and security, guaranteeing adherence to international regulations such as GDPR and HIPAA where applicable.

1. Information We Collect

We may collect the following types of information:

• Personal information you provide directly, such as your name, email address, phone number, and company details when you contact us or request a quote.
• Usage data, including IP address, browser type, pages visited, and time spent on our website.
• Project data shared with us in the course of delivering services, which may include business data processed by our AI systems.
• Cookies and tracking data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Respond to your enquiries and provide customer support.
• Process transactions and send related information such as invoices.
• Improve our website, products, and services.
• Send administrative information, updates, and, with your consent, marketing communications.
• Comply with legal obligations and protect against fraud or misuse.

3. Legal Basis for Processing

We process personal data on the basis of your consent, the performance of a contract with you, compliance with legal obligations, and our legitimate interests in operating and improving our business.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Trusted third-party service providers who assist in operating our business, under appropriate confidentiality obligations.
• Legal and regulatory authorities where required by law.
• Successors in the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Subject to applicable law, you have the right to access, correct, update, or request deletion of your personal data. You may also object to or restrict certain processing and withdraw consent at any time. To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control or disable cookies through your browser settings, though some features of the website may not function properly as a result.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at info@aiglobalsolutions.in or call +91 7980775104.