Terms & Conditions

Welcome to AI Global Solutions. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.

1. Definitions

"Company", "we", "us", or "our" refers to AI Global Solutions, based in Mani Casadona, New Town, Kolkata, West Bengal 700156. "You" or "Client" refers to the individual or entity accessing our website or purchasing our services. "Services" refers to AI solutions, AI chatbots, AI-integrated websites, AI-integrated CRM, workflow automation, consulting, and related offerings.

2. Use of Our Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

• Use the services in any way that breaches applicable local, national, or international law.
• Attempt to gain unauthorised access to our systems, networks, or data.
• Reverse engineer, resell, or redistribute our software or deliverables without written consent.
• Upload or transmit malicious code, or otherwise disrupt the integrity of our platforms.

3. Quotations and Engagement

All quotations provided are valid for the period stated in the proposal. A project is considered confirmed once a written agreement or purchase order is signed and any required advance payment is received. The specific scope, timeline, and deliverables for each engagement are defined in the corresponding proposal or statement of work.

4. Payments

Fees for our services are outlined in the applicable proposal or invoice. Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice. We reserve the right to suspend or withhold services or deliverables in the event of overdue payments. All fees are exclusive of applicable taxes unless stated otherwise.

5. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of AI Global Solutions or its licensors and is protected by intellectual property laws. Upon full payment, ownership of custom deliverables transfers to the Client as defined in the project agreement, except for pre-existing tools, libraries, and frameworks which remain the property of the Company or its licensors.

6. Third-Party Services

Our solutions may integrate third-party tools, APIs, and platforms. Your use of such third-party services is subject to their respective terms and policies. We are not responsible for the availability, accuracy, or performance of third-party services.

7. Limitation of Liability

To the maximum extent permitted by law, AI Global Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Warranties and Disclaimers

Our services are provided on an "as is" and "as available" basis. While we strive for accuracy and reliability, we do not warrant that AI outputs will be error-free or uninterrupted. AI-generated results should be reviewed before being relied upon for critical decisions.

9. Termination

We reserve the right to suspend or terminate your access to our website or services if you breach these Terms. Termination of any project engagement is governed by the terms set out in the applicable agreement.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

11. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at info@aiglobalsolutions.in or call +91 7980775104.